For decades, scientists have tried to work out the properties of dark matter and, while we don't know everything, we know a lot. From astronomical observations, we know there is five times more dark matter in the universe than all the "billions and billions" of stars and galaxies mentioned in Carl Sagan's oft-quoted phrase. We also know that dark matter cannot have electrical charge, otherwise it would interact with light and we would have seen it. In fact, by a process of elimination, we know that dark matter is not any known form of matter. It is something new. Of this, scientists are sure.
However, scientists are less sure about the details.